Shipping Policy

1. Order Processing

• Orders are processed within [same day / next day] depending on availability.
• Orders placed after cutoff time (6 PM]) will be processed the next business day.
• Bulk or special orders may require additional processing time.

2. Delivery Areas

• We currently deliver within:
  • [Your City/Region]
  • Nearby areas as per agreement
• For outstation or long-distance orders, delivery terms will be discussed separately.

3. Delivery Time

• Standard delivery time: [same day / next day]
• Delivery slots may vary depending on:
  • Order quantity
  • Traffic and logistics
  • Weather conditions

4. Shipping Charges

• Delivery charges may vary based on:
  • Order quantity
  • Delivery location
• Free delivery may be offered for bulk or regular customers (as agreed).

5. Packaging & Handling

• Eggs are packed carefully using trays and protective materials.
• We take all reasonable precautions to minimize breakage during transit.

6. Delivery Confirmation

• Customers must be available at the delivery location.
• Orders may require signature or verbal confirmation upon receipt.

7. Damaged or Missing Items

• Any damage (e.g., broken eggs) or shortage must be reported:
  • At the time of delivery or within 2–4 hours
  • With photo/video proof
• Claims made after this period may not be accepted.

8. Delivery Delays

We are not responsible for delays caused by:

• Traffic or transportation issues
• Weather conditions
• Unforeseen circumstances

We will, however, try our best to inform customers in advance.

9. Failed Delivery

• If delivery fails due to:
  • Incorrect address
  • Customer unavailability

The order may be:

• Cancelled without refund, or
• Rescheduled with additional charges

10. Risk & Ownership

• Ownership and risk transfer to the customer once the goods are delivered.